SIGMA RG · WELLNESS OPERATIONS INTELLIGENCE

SIGMARG FOR SMARTER WELLNESS GROWTH.

Run your entire spa operation from one command center: bookings, provider rosters, memberships, billing, reminders, and performance dashboards built for fast-moving wellness teams.

Register New Spa/Clinic

WHAT SIGMA RG MEANS

SIGMARG is short for Sigma RG: Sigma means precision and measurable quality, and RGmeans Revenue Growth. Together, the brand stands for precision-led growth in spa and clinic operations.

CALENDAR · TUE OCT 28

Today's schedule

DayWeekMonth

$4,280

Revenue

88%

Utilisation

6

Mobile jobs

09:00HydraFacial Deluxe· Client #1042
in-house
11:30Bridal Glow Package· Client #1097
mobile
14:00Laser Hair Removal (Face)· Client #1124
in-house
16:30Dermaplaning + LED· Client #1156
in-house

320+

Spa teams live

2.4M

Appointments managed

99.95%

Platform uptime

+31%

Revenue visibility lift

ONE PLATFORM. THREE EXPERIENCES.

ROLE 01

The Administrator

Full operational visibility. Manage staff permissions, configure services and pricing, oversee multi-location operations, and monitor billing and global revenue analytics.

  • Staff & permission control
  • Multi-location management
  • Billing & subscription control
  • All reports & analytics
ROLE 02

The Provider

Mobile and in-house flexibility. Access assigned schedules, log clinical notes, review treatment history, and track personal hours and commissions in real time.

  • Own schedule & bookings
  • Service notes & progress
  • Client treatment history
  • In-house & mobile toggle
ROLE 03

The Client

Seamless self-service. Book and reschedule appointments, browse services and packages, manage credits, and receive automated reminders and offers.

  • Self-service booking
  • Packages & credit wallet
  • Treatment history & notes
  • Reminders, ratings, reviews

CORE CAPABILITIES

01 / SCHEDULING

Calendar & booking

  • Multi-staff calendar (day/week/month)
  • Online self-booking
  • Real-time availability
  • Recurring series & waitlist
  • SMS / email reminders
  • Buffer time & double-booking guard

02 / SERVICES

Services & packages

  • Service catalog & categories
  • Bundle packages (e.g. 6-session laser)
  • Membership / subscription plans
  • Treatment protocols & prep
  • Before/after gallery
  • Promotions & discount codes

03 / BILLING

Hour-based billing

  • Hourly rates per provider/service
  • Clock-in / clock-out per visit
  • Auto time-to-invoice conversion
  • Pre-paid hour blocks
  • Remaining-hours tracker
  • Split billing & credit wallet

04 / CRM

Client management

  • Skin type & allergy profiles
  • Intake forms & e-consent
  • Before/after photo storage
  • Tags & segments (VIP, new…)
  • Referral source tracking
  • Internal staff notes

05 / LOGISTICS

In-house vs mobile

  • Job type flag per booking
  • Travel fees by zone / distance
  • Map & address attachment
  • Provider assignment
  • Equipment checklists
  • Travel buffer in schedule

06 / PAYMENTS

Payments & invoicing

  • POS + online (Stripe / Square)
  • Auto invoices after session
  • Deposits & partial payments
  • Refunds, gift cards, vouchers
  • Tax config by service/location
  • Provider payout reports

07 / STAFF

Employee management

  • Bios, certifications, specialties
  • Roles & permissions
  • Availability & leave calendar
  • Commission & tip tracking
  • Performance stats
  • Shift scheduling & swaps

08 / ANALYTICS

Reports & insights

  • Revenue by service / provider
  • Conversion & cancellation rates
  • Retention & churn metrics
  • Hourly utilisation
  • Mobile vs in-house breakdown
  • Export to CSV / PDF

LOGISTICS

Desk or doorstep.
One workflow.

Run treatments inside the clinic or dispatch providers on the road. Travel time, zone surcharges and equipment checklists are handled automatically — and billed cleanly.

IN-HOUSE

Treatment rooms

Resource-locked scheduling, prep buffers, and protocol checklists per service.

MOBILE

On-site sessions

Map attachments, travel buffers, and equipment manifests per technician.

BILLING

Travel surcharge

Zone- or distance-based fees, automatically itemised on the invoice.

ROUTING

Smart dispatch

Assign mobile jobs by location, certification, and remaining capacity.

PRICING

STARTER

$79/mo

Single location with online booking, reminders, and secure payments.

Popular

GROWTH

$249/mo

Best for multi-provider studios with memberships, CRM, and reports.

ENTERPRISE

Custom

For multi-location brands requiring custom roles, integrations, and SLAs.

UPGRADE YOUR CLINIC.

Replace scattered tools with one workflow your whole team can trust. Start with a guided onboarding and launch in days.